Lusaka Water & Sewerage Company (LWSC) is the water and sewerage utility company responsible for providing these services to the city of Lusaka, Zambia. It is a publicly traded company, with shares listed on the Lusaka Stock Exchange. The company was founded in 1965 and is headquartered in Lusaka.
LWSC is the largest water and sewerage company in Zambia, with over 1.2 million customers. The company operates a network of over 3,000 kilometers of water mains and sewer pipes, and has over 100 water wells and boreholes. It also operates a wastewater treatment plant.
LWSC is committed to providing safe and reliable water and sewerage services to its customers. The company has been ISO 9001:2000 certified since 2002. It is also a member of the Water Services Association of Zambia (WSAZ).
The company has been facing some challenges in recent years, due to the country's economic downturn and the high levels of unemployment. This has led to an increase in non-payment of bills, and LWSC has had to disconnect over 20,000 customers per month. In addition, the company has been struggling to keep up with the growing demand for water and sewerage services in the city.
Despite these challenges, LWSC is still the main provider of water and sewerage services in Lusaka. It is hoped that the company will be able to continue to provide these essential services to the people of Lusaka, despite the challenges it faces.
Dear All, This page is meant to give you insights our valued customers. For queries please contact our customer care via sms on 3455 all zambian networks or call 251571 customer services head office.
Joe Bvumburai
July 16, 2025 at 10:42 amHow an I pay for my relative’s water and sewerage bill to assist them